We are qualified and experienced to assist with clearing your goods through Customs.

Sebenza Freight Services is a registered clearing agent at all major ports and airports in South Africa. Import duties, taxes and Customs VAT are often levied on international shipments, and the calculations for these taxes are based on the shipment value. You can have a reasonable idea of the amount payable to the Customs Department of the destination country beforehand by providing the clearing agent with the value and a detailed description of the goods that you are shipping.

Comply to avoid penalties and delays

Legislation and regulations differ from country to country. The team at Sebenza Freight Services can assist you to ensure that all import or export permits are in place, that licensing requirements and special provisions for restricted goods are adhered to in both the country of destination and the country of origin, and that prohibited goods are not shipped. Never assume. Ask your freight agent at Sebenza Freight Services.

It is all about the documentation

The documents that accompany your shipment become the ‘voice’ of the shipment.  Your goods will be classified, processed and inspected by the clearing agents and customs officials based on the information provided in the documents that accompany the shipment. Avoid unnecessary hold-ups at the border by including all the necessary information about the product on the commercial invoice and by providing a comprehensive packing list.

Value-Added Services

  • Register as an importer/exporter:

    Are you a new importer/exporter? The team of Sebenza Freight Services is happy to assist you with your registration so that you have a valid importers/exporters code.

  • Correct Documentation:

    We are happy to assist to ensure that you provide all the necessary documentation prior to the departure of your shipment, thereby avoiding unnecessary delays and penalties.  

  • Fully managed Customs Clearing process:

    We will constantly keep you informed with the Customs clearing process. 

We specialise in:

  • Import and Export Customs Clearance
  • Special Customs Clearance, for non-standard customs declarations
  • Transit documents, for goods passing through South Africa
  • Clearance of goods returned for repair or as a temporary import/export
  • DDP (Delivery Duty Paid) shipments, when the shipper pays all Customs duties and local taxes
  • Liaison with other government agencies to assist with the clearing of your shipment

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